Changing administrator password on AEM Forms JEE

LC_bugOk, so this isn’t really a bug but it was damn annoying to figure out.

So we had a development server that was publicly available, so the first thing you do is change the default administrator password (right?).

Then I start seeing messages from JBoss server.log:

19:14:56,218 WARN  [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-166) Authentication failed for user [admin] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

What? Where is that coming from?

Anyway, to cut a long story short, it turns out if you want to change the default administrator password on AEM Forms JEE 6.X, you need to update the OSGi configuration for the Adobe LiveCycle Client SDK Configuration or it will lock out your administrator account!

Adobe_LiveCycleClient_SDK_Config

The URL to get to it directly is: http://localhost:8080/lc/system/console/configMgr/com.adobe.livecycle.dsc.clientsdk.internal.DSCConfigService

Remember that if you have any Author or Publish instances pointing to your Processing server, they will need to be updated too or the same thing will happen.

Advertisements

About Darren
I am a Senior Consultant and for BizTECH Enterprise Services (Australia) specialising in AEM Forms and Adobe LiveCycle, Document Services and Adobe Experience Manager.

2 Responses to Changing administrator password on AEM Forms JEE

  1. Pingback: Deserialization error submitting forms to AEM Forms JEE | The LiveCycle & AEM Forms survival kit

  2. Manish Singh says:

    In case you see on error log the message that ‘administrator’ account is locked.

    1. Now locate the Super Admin account using the following SQL:
    SELECT * FROM adobe.edcprincipalentity where canonicalname = ‘SuperAdmin’;

    2. You should see the column countauthfailure has a number > 20 and islocked is set to 1 (locked)

    3. Now you can either use the GUI to change the value or run the following SQL:

    UPDATE adobe.edcprincipalentity
    SET islocked = 0
    WHERE canonicalname = ‘SuperAdmin’;

    4. You should be able to log in to your Super Administrator account now.

    It’s probably a good idea to create a second Super Administrator account just in case this happens again.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

aemblog

Everything AEM aka CQ5 based on my experience listed here.

Adobe AEM The Right Way

Best practices, tips, and tricks for your Adobe AEM project

/home/bkondepudi

A WCM journey with Day/Adobe CQ

Technoracle (a.k.a. "Duane's World")

A multi-purpose toolkit for the Adobe LiveCycle and AEM Forms developer.

Adobe LiveCycle Blog

A multi-purpose toolkit for the Adobe LiveCycle and AEM Forms developer.

A multi-purpose toolkit for the Adobe LiveCycle and AEM Forms developer.

XFA@Mobile

A multi-purpose toolkit for the Adobe LiveCycle and AEM Forms developer.

Code Monkey

Ramblings of a Developer

%d bloggers like this: